At EuroHair.co, we stand by the quality of our products and want you to be fully satisfied with your purchase. If for any reason you are not happy, we offer a 14-day money-back guarantee, subject to the conditions below.
Eligibility for a Refund
To qualify for a refund, your item must meet the following criteria:
- Returned within 14 days of receiving your order.
- Must be unused, undamaged, and in its original packaging (including any seals, tags, and protective coverings). -
Hair extensions must not be altered in any way (e.g., washed, dyed, cut, or styled).
How to Request a Refund
1. Contact our customer support team at customerservice@eurohair.net with your order number and reason for return.
2. We will provide you with return instructions and a return authorization.
3. Ship the product back to us using a trackable shipping method. Return shipping costs are the responsibility of the customer.
Processing Your Refund
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5-7 business days to your original payment method.
- Shipping fees (if applicable) are non-refundable.
Non-Returnable Items - Items that do not meet the return conditions mentioned above. - Clearance or final sale items.
For any questions, feel free to contact us at customerservice@eurohair.net -
EuroHair.co Team
